Customer Testimonials
Great service, great deal and great atmosphere. No hazle and no hidden numbers. Our sales rep Tara helped us get just what we wanted and needed for our family.
Had prompt service from service rep when I pulled into the garage. Waiting area is always clean.
They saw us right away and fixed the car quickly. Car is running like new again
Enjoyed dealing with Chris and Steven made for a good experience. Very much recommend dealership.
Friendly courteous and professional Service Writers. Work was done in the time promised and also received a complete inspection.
Alan was very helpful with everything and was totally understanding when I told him I couldn't afford to fix all the problems on my car right now.
Great service, Went in for oil service and was pleasantly surprised when they performed the fuel pump recall
Dennis Quick is my go to mechanic and did a great job!!! The dealer is very friendly and the work was done in very reasonable time frame.
Jeanine was easy and great to work with, service was quick and going me going fast
Learning to Trust: Due to the questionable service at another dealer; decided to call Honda of Bay County (HoBC), spoke to Matthew whom wisely engaged his relatability with me, as he noted that we were both from San Diego. He then spoke highly of their service department and what I would need do to make an appointment. Upon arriving two days later, I was greeted by not only the Service Mgr. Ms. Janine but also the advisor, Mr. Allen Vinson armed with his tablet. They were both very helpful. I waited only three minutes at the most in which they ...
They were very professional. I was late by 30 minutes, due to putting the wrong address in my GPS. They were still able to accommodate me and get my service done for me. Thank you!
Our 2018 HONDA CR-V is serviced on a regular basis at Honda of Bay County. The staff at this center is consistently courteous and professional. The service is exceptional. If additional repair recommendations are made during a maintenance inspection the Service Advisor communicates this information and waits for approval before proceeding with the suggested service. If waiting for service to be completed on our vehicle, in the waiting area, the Service Advisor will update me as to the approximate completion time. I appreciate the Automobile Status Report that is attached to the invoice. It explains why the additional service recommendations were ...
The 2025 in stock looked fantastic in Dark Grey. CRV Sport Touring Hybrid was exactly what i was looking for. My salesman Nic was. great at getting me to the right price. The service lady Michelle was extremely friendly. The manager Scott was also very helpful with my decision. This combination of people were a tremendous influence on my decision.
The Panama City Honda dealer has always been professional, friendly and efficient. I have done business with them for 20 years.
The salesman, Mark Mortimer, and finance manager, Sam Jones, were polite, non-pressuring, respectful, and skillful in their positions Please note: I did not trade in a vehicle or have my new one delivered to my home, if I had, I have no doubt these transactions would have been very satisfactory
Had an early appointment time but they still got me in and out within 45 minutes or less.
Great service assuring me about the worthiness of my car. Pleasant professional people that is a pleasure working with. My service contact was Andrew Toth, a courteous service agent that was very helpful and answered all my questions!
It was easy to make an appointment and get the services we needed. Our service advisor Andrew Toth is and always very courteous and helpful.
Mark was an exceptional salesman. Very patient and understanding. We would recommend the dealership to everyone.
Andrew was awesome! Very helpful and kind. Service was quick and efficient. Their online service system was excellent.
Ban was very knowledgeable and helpful. And courteous. Very pleasant to deal with. Highly recommend this dealership.
Quick work, courteous personnel that have gone above and beyond to assist me in my endeavors.
Customer service individuals are always great. Service is excellent and timely considering the work that sometimes has to be accomplished.
Prompt friendly, professional service. In on time, out on time. Work done as quoted. Fair price
Andrew was amazing and is EXACTLY why I go to Honda of Bay County for my car maintenance. Polite, courteous, and takes that extra step! I’m giving him five stars only because the system won’t allow me to give him more! Honda…take good care of this employee. He’s a good one!
Scheduled service performed efficiently and within a few minutes of arriving. Michelle, my Svc Writer, was a pleasure to deal with.
We had a very good experience getting our car serviced and checked for a minor issue here. Everyone we spoke to was extremely helpful!
I have had several great experiences at this dealership. The work was clearly explained and an estimate given before any work began. They help you determine which repairs are immediate needs and which can wait, which I appreciated. The service staff have anll been excellent. , They are all knowledgeable, professional, and efficient! Nice job guys!
Excellent service, friendly, keeping me and my car safe my. Rep Listened to me, thank you👍🙂
Outstanding job very knowledgeable kept me informed dealer ship very clean everyone very friendly will use again
Great service friendly and fast service sale department Great too answer all my questions too . Thanks guys
Very nice, my salesman Matthew Tomasello did an outstanding job for me put me into a awsume suv that I have fell in love with, He was very good to explain everything and very nice person.
Mathew T. Is the BEST !!! Patience of a sainte,looks at every avenue to help.
Honda of Bay County has been so great to work with on my service needs. All of the service dept employees were eager to assist and had great communication throughout my appointment.
Great prompt service! The technician diagnosed the issue with a quick ride in my car and I was out of there within a half hour.
Fast, quick and easy service and a fair price on what I needed for my car
Friendly staff and they made everything easy to understand and the process was smooth and simple. They went above and beyond for us! We will definitely go back again next time and we highly recommend them!!
Efficient, polite, thorough, timely, and trustworthy! Explained what was done and what to look forward to within the next year.
I enjoy the way they treated me. They had the vehicle I needed at the price I wanted. My salesperson James Parr was excellent on all counts
Lounge furniture and seats are old and in very poor condition. There should be more than 1 TV , and a much larger tv. You can purchase a 65 inch TV for under $700.00. Your lounge needs a major upgrade
Very friendly and helpful staff. Mark was the best. Highly recommend if you're looking for a car, to go see him!
Thanks towo three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen
Everyone was helpful and patient throughout the process, we couldn't be more grateful for their help.
Vann was absolutely amazing! He got my at in to be serviced with 10 min notice and the service was completed by lunchtime! Thanks again to Vann and the service team for getting me in and serviced so quickly! I appreciate you!
Stellar service! Friendly employees. I bought my vehicle there and will always use them for my service needs. I trust them explicitly.
Excellent customer service. I was in Panama City, Florida from out of town and had an issue with my battery. They got me in quickly and took care of everything. They were very professional and very nice. From- D Sullivan
David my service technician was absolutely wonderful, very helpful and polite! He went above and beyond to make my experience efficient and pleasant.
Excellent experience! Fast and friendly. Michelle is awesome! Explained everything that was done to my vehicle.
Polite service department even though they were slammed. Was in a bind with a flat tire.
Received Honda Care service on my 2022 Honda CR-V on June 5, 2024. Andrew was my service manager and he did a great job of taking care of me. Service techs appear to have done excellent work as well. Thank you!
Honda of Bay County does a wonderful job performing service and keeping customers informed services that need performed
Had a good service and it was done in a timely manner. They made sure my service went well.
Dealership was clean and courteous. They took the car in on time and had a pleasant waiting area with several amenities.
Everything was great, no problems and I appreciated the communication throughout the entire process! Thanks for everything
Had an issue with my tires, so ran by there to address the issue. They diagnosed & made the repair in about an hour. Minimal delay to my vacation!
Has very courteous employees. Has very communicative employees and the call back after i picked up my vehicle with an issue still was very apologetic and asked to bring it back on june 14th to check the issue. Clean waiting area.
You all make getting service for my Pilot easy. Everything is available electronically. Samuel was personable, knowledgeable and a great communicator. Work was completed timely. I will ask for him next time!
They had me in and out in no time, with fast and friendly service! Thank you Vann & Andrew!
Great service, really fast, and they appreciate their customers. I really like Honda of Bay county.
Honda of Bay County is an outstanding Dealership which I would recommend to anyone. I will try to direct some of my friends there for their next vehicle.
Fast friendly service at a fair price Service advisor was knowledgeable, helpful and friendly Dealership clean and comfortable
The service department was fast and courteous. Waiting area was clean. Everything was polite. I was early for my appointment and they took me right away.
Excelente atención!! NICK hizo mi sueño realidad. Su manager logró poder obtener mi crédito para llevarme mi CVR. Excellent attention!! NICK made my dream come true. His manager managed to obtain my credit to take my CVR
I took my van in for an oil change and got outstanding service. Will absolutely be coming back.
For 6 years I have been bringing my 2 accords here, from a simple tire rotation to a timing belt/ water pump swap, very pleased with the quality of work and most importantly customer service, it was always done when it was supposed to be done. J.M has always been a great help over the years and so is Andrew T as a service advisor. I always do my homework before any major service and honestly after many shady experiences with a few local shops I rather take my car to the Honda dealership pay about the same price and have ...
The service was performed quickly and the waiting room was a pleasant place to wait. The service advisor was very friendly and very helpful.
I would highly recommend Bay Honda very professional staff and great customer service. My service advisor did great job explaining the service on my vehicle
Always wonderful and great service. Thank you for caring and making it easy to get my CRV taken care off.
Twas my usual oil change...super courteous, staff excellent service im real happy with the result
Friendly professional staff they go the extra mile to ensure you get what you need.
Andrew was excellent he greated me and had me out of there in no time. He is also super friendly and very personable. Great employee.
Very Efficient and trustworthy. Love the Dealership. Got me in quick and our quickly. And love the emails with discounts
Best dealership I ever been too in my 57 years. Polite, competent, and place is very clean. Tremendous!!!!
Samuel is the best service agent we've worked with. He's very professional , knowledgeable, and kind.
Nick Palumbo is a great salesman and can help find a great deal for both me and my mom. He wastes no time building a relationship with you and finding the car that you need.
They always work me in at the last moment. I love that they are always looking out for me. Today I went in for just an oil change but they contacted me and said that I had two serious problems that needed to be taken care of urgently. I had much rather pay for services now than be out on the road and break down and then pay more than three times the amount. Thank you Bay Honda.
I called this morning to see if I could get in today for an A/C diagnostic. It turned out to be the leak around the compressor shaft which was covered by an extension to my warranty. Left the service center with a functioning A/C. Only took a couple hours if that! Thanks to David and those that fixed the problem.
Prompt thorough knowledgeable service. Service tech knew my service history and made appropriate recommendations. Thank ypu
Good , I have been using this dealership for 10 or more years. I have gotten 4 Honda's from them.
Scheduled an oil change. I was in & out in less than an hour. Very courteous.
Dennis is a well informed and helpful tec. I will return for other repairs with assurance
Our SUV was serviced without an appointment, Wait time only around 40 minutes. One of the best dealerships I’ve ever been to. Highly recommended
Very pleasant staff. The work is always done as expected and typically in a timely manner.
This was THE BEST experience I have ever had with a dealership! Chris was patient and very organized. Through the process he was able answer all my questions or find the answers. The staff made this process very smooth. 10/10 Thanks Team!
Can't say enough good things about this dealership. I am a repeat customer who has bought 8 vehicles from here. Great service and always a wonderful buying experience. Highly recommend for your auto needs
Been servicing my car here for 20 years. I always buy my cars here. Would not even consider servicing or buying another car at any other dealer. Thanks again you guys for doing such a great job on my Ridgeline today.
Mike our salesman made this the most pleaseant purchasing a experience we have every had
The dealership is clean. Easy to get to and all staff are courteous and friendly.
The service and parts department of the Honda of Bay County dealership was clean and the staff was attentive.
Nice friendly staff, keep you informed during the process. Explain the repair work and the reason of need for the repair.
The Service Advisor Andrew was very polite and informative on my 2021 CRV. Service Department was excellent.
It was fast seems correct. Everyone was polite. They have always taken care of what I needed.
Nice Customer Service Rep, pictures and videos are a plus. Need to wash vehicles with the service
Great salesman who truly cares about his customers. Very peasant experience. Will recommend the dealership to my friends
Great service always! Went the extra step and verified I Honda care reducing/ saving me money
Great service. My car is awesome. They took me home and picked me up so I could have my Saturday! Thanks Vann and team!
Andrew was my service check in person he did a wonderful job keeping me informed and even finding me a shuttle home Again he called to inform me of what was happening I give Andrew 10 stars for making me feel confident my car was in the right place Thanks Andrew